I won’t soon forget this moment. I was facilitating a team tasked with developing a new educational concept. During one session, I sensed that not everything about the vision had been openly discussed. To make this visible, I drew an imaginary line on the ground and asked the team to position themse...
Communication is not just about WHAT we say but, more importantly, about WHERE we speak from. Are we connected to our role and position? Or are we reacting from frustration, insecurity, or an unclear place within the system?
With Communicating with Respect (CmR), we work with the conceptual idea of ...
Project management is the process of planning, organizing, executing, and evaluating a project. Good project management forms the backbone of every implementation or innovation. But what does ‘good’ really mean? A quick search for project management courses typically reveals two main approaches. On ...
An oxymoron is a figure of speech that combines two contradictory terms, like “cold fire” or “a little giant.” Participation in healthcare sometimes feels like such a contradiction. It is presented as the way to improve quality and safety while giving patients more agency, yet true ownership is ofte...
Digital Communication: Fast, Efficient... and a Source of Misunderstandings?
In healthcare, digital communication is essential. It saves time and enables quick information exchange. But what if speed comes at the cost of clarity and respect?
Consider this real-life example from a home care organiz...
Innovation in healthcare? We have plenty of it. But why does scaling up so often lag behind? Because we keep thinking that technology is the solution. Let’s be honest: only a small part of innovation is about technology—important as it may be. The rest? Organizational integration, work processes, an...
Change often brings discomfort. Not because people are necessarily against change, but because it challenges existing structures, certainties, and habits. Where change may seem smooth on paper, it often chafes in practice.
Implementation is not just about introducing a new way of working—it also mean...
Once again, I was walking my usual route through the small Portuguese village where I’ve been living for over a year now. I moved here driven by a long-cherished dream—a desire for renewal, both within and around me. To reinvent myself—not to leave something behind, but to make space for integration...
Na vijf jaar bij Inholland neemt Jürg Thölke afscheid als lector Authentic Leadership. Hij bracht het systemisch perspectief het onderwijs in en hielp ons ontdekken wat het betekent om écht te leiden: in verbinding met jezelf, de ander en de samenleving. Geen stappenplannen, maar ruimte voor ontmoet...